Refund policy

Pre-order / Drop 1

Pre-order now — we print this drop in one home batch as soon as we hit 10 paid orders.

You may request a full refund anytime before we start that press run (customer cancel or if we pause/cancel the drop). Contact sales@titandeskmats.com.

Once we hit 10 orders and printing has started, that batch ships and mid-press cancels are not available.

Defects: After delivery, contact us within 14 days with photos for manufacturing defects — we’ll replace or refund defective units.

For non–pre-order items (if any), a standard 30-day return window may apply when noted on the product page.